Sub-processors
Last updated October 10, 2026.
These are the providers that process personal data for HeyNews customers. The Newsletter Hosting list is the sub-processor list under our Data Processing Agreement, which explains how we add or change it. The HeyNews app list shows the service providers the app uses. beehiiv and Kit are integrations you connect with your own account; they act for you, not for us, so they are not listed.
Newsletter Hosting
| Provider | What it does | Location |
|---|---|---|
| Amazon Web Services, Inc. (SES, Lightsail, SNS) | Sends email, hosts publications and their databases, delivers bounce and complaint notices | United States (us-east-1) |
| Reoon Technology | Checks that subscriber addresses can receive email. Does not receive EU subscribers' addresses. | Bangladesh |
| Cloudflare, Inc. | Caches data for our self-hosted workflow tool (n8n, which runs on our own servers) | United States |
| Slack Technologies, LLC | Receives operational alerts, which can contain email addresses | United States |
Service providers for the HeyNews app (app.heynews.co)
| Provider | What it does | Location |
|---|---|---|
| Amazon Web Services, Inc. | Hosting and database (Lambda, SQS, S3, EC2), sign-in (Cognito) and app email (SES) | United States (us-east-2) |
| OpenRouter, Inc. | Routes AI requests to model providers such as Google, OpenAI, Anthropic and Amazon Bedrock. Zero data retention is applied for publications that have it enabled | United States |
| Langfuse | Traces AI requests, including prompts and outputs | European Union |
| SideGuide Technologies, Inc. (Firecrawl) | Reads the web pages you add as sources | United States |
| Jina AI GmbH, an Elastic company | Reads the web pages you add as sources | Germany |
| Web Scraping Guy LLC (ScrapeCreators) | Reads the social media posts you add as sources | United States |
| Unsplash Inc. | Supplies images for newsletters | Canada |
| Stripe, Inc. | Payments | United States |
| Customer.io | Product and account email | United States |
| Intercom, Inc. | Support messenger | United States |
| Mixpanel, Inc. | Product analytics | United States |
| FullStory, Inc. | Session replay | United States |
| HubSpot, Inc. | Customer relationship management | United States |
| Cloudflare, Inc. | Website delivery and security | United States |
HeyNews LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. privacy@heynews.co